OneDrive is one of the most used applications to store and share files and folders. Many window users have reported getting an error code 0x8004de69 while signing in to their OneDrive account. It is one of the most annoying OneDrive errors which restricts users to access the files stored on their account. Even though the error says try again in a few minutes but even if users kept trying they were unable to sign in. We have a few methods that can help you to get rid of sign-in errors on OneDrive. Let’s get right into it.
Check the windows update
Microsoft releases new updates from time to time to maintain an error-free system. If users don’t install these updates they start getting several issues on their systems. It is better to keep your windows updated. Follow these steps to do so:
- Go to your system’s Settings by pressing Windows key + I simultaneously.
- Click on Update & Security. Then choose Windows Update at the bottom of the left menu in the app.
- Click the Check for Updates button at the top right side of Windows.
- Your system will check for the update. Please download and install any pending updates found.
- Restart your system and check if the OneDrive sign-in problem still appears.
OneDrive immediately syncs documents, files, and folders when the system is turned on. This requires proper integration of OneDrive with the system. If there is any issue linking between OneDrive and the system, it might cause the sign-in error. It is suggested to try unlinking OneDrive then linking it back to solve the error. Follow the below steps to do so:
- Click the OneDrive app icon on the rightmost corner of the taskbar.
- Click on the gear-shaped icon to open settings.
- Once in the Settings, make sure you’re on the Accounts window.
- Click Unlink this PC under OneDrive personal action.
- This will prompt you to the sign-in window. If you don’t get a sign-in prompt, relaunch OneDrive.
- Enter your Microsoft Account details to sign in to OneDrive. Click sign in to proceed. Perform the on-screen instructions to re-link your OneDrive app.
- After completing all the steps, check if the problem persists.
Run SFC and DISM scan
Sometimes corrupted system files can cause the sign-in error on OneDrive. Corrupted files can’t be detected if you try to search them up manually. It is suggested to run SFC and DISM scans to repair the corrupted system files.
- Type cmd in the search bar below and choose Run as administrator to launch the command prompt window.
- Type the following command and press Enter:
It will resolve any detected issues.
- Restart your system.
- If the error returns, type the following commands and press Enter after each command:
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
- If there are any corrupted files found delete or replace them.
- After completing these steps, check if you are able to sign in to OneDrive easily.
Change your Microsoft account password
Some users have suggested that changing their Microsoft account password has helped them in resolving OneDrive sign-in error. To do so, follow these steps:
- Log in to your Microsoft account on your web browser.
- Click on the Security tab. Then click on the Change Password option.
- Follow the on-screen instructions to change the password of your Microsoft account.
- After changing your password, you will receive a sign-in prompt. Follow the on-screen instructions to sign-in.
If you don’t get a sign-in prompt, relaunch OneDrive.
Remove work/school account and add it again
Sometimes the problem might not be with the OneDrive application or windows, it can be with the account that you are trying to sign in with. If you are experiencing the sign-in error with your work/school account, remove the account from the system and try to add it back.
- Open Settings by pressing Windows key + I simultaneously.
- Choose the Accounts option from the left menu.
- Click on Access work or school at the bottom of the Accounts page.
- Click Disconnect on the Access work or school page. Doing this, will remove the work/school account.
- Click Connect and follow the on-screen instructions to add the work/school account.
- Once done, check if you are able to sign-in now.
Turn off the Proxy Server settings
Sometimes proxy server settings can trigger this error. Turning off the proxy server settings can help you fix the sign-in error on OneDrive. Follow the following steps on how to disable the proxy server settings.
- Press Window Key + R simultaneously to open the run dialog.
- Type inetcpl.cpl and press Enter. This will open the Internet Options window.
- Go to the Connections tab and click LAN settings.
- Uncheck the Use a proxy server for your LAN, in the LAN settings. Press OK and close the Internet options.
If none of the above-mentioned solutions work for you. You are left with one option which is re-installing OneDrive. You might not have installed OneDrive properly on your system that’s why you’re getting a sign-in error.
Here are the steps below on how to do it.
- Press Windows key + R simultaneously to launch the Run dialog box.
- Type appwiz.cpl and press the Enter key to view the Installed apps page.
- Locate the Microsoft OneDrive app by scrolling down. Click the three vertical dots to see more options.
- Click Uninstall option from the list and follow onscreen instructions to uninstall the app successfully.
- Once uninstalled, open your web browser and go to OneDrive download page.
- Download the OneDrive app and install it on your system.
- After installation is complete, try to sign-in to check if you are able to do it or not.
We hope these solutions have answered your question of How to fix the OneDrive sign-in error 0x8004de69?