You were peacefully practicing new languages and suddenly you can’t start new lessons. All you see on the screen is ‘Something went wrong‘. You need a solution ASAP because you’re eager to learn and want to maintain the Duolingo streak.
Well, we’ve got a few things you can do to possibly fix this error. Let’s look at the solutions below.
How to fix Duolingo ‘Something Went Wrong’
The very first thing you need to do is check out Duolingo’s status page.
Below, the green bars show that no serious outages are happening at the moment. If the bar is red, it means Duolingo is facing issues on their servers. Since we’re interested in the Duolingo app, we only need to look at the first row on the page.
As you can see in the above picture, Duolingo recently had a wide outage on 1st Januray, 2021. It looks like a lot of people took their New Year’s resolution to learn more very seriously.
Sadly, there’s not much you can do except waiting. That’s because the issue is on Duolingo’s end and only they can fix it. A red bar indicates that they’re aware of an outage and are actively working to fix it.
What you can do, however, is report the bug. That way Duolingo will know that a lot of people are having trouble and will try fixing it sooner.
If the bar isn’t red, you definitely need to report the bug so the team can look at it.
To report a bug, go their support page and be as detailed as you can be.
If you don’t want to wait, you can try a few other things.
Restarting your device
Sometimes the only thing you need to do is restart your device. This simple procedure has the potential to solve all your problems (sometimes).
After restarting, start the app and see if the error has gone.
Reinstalling the Duolingo app
If a restart doesn’t work, try reinstalling the app. Sometimes files can get corrupted on your device for various reasons and a reinstall can be helpful.
Are you facing any other unique errors? Check out our Tech Help section which focuses on covering cryptic errors with possible solutions!