Google form is one of the best ways of gathering information nowadays. It is being used for surveys, job applications, basic tests, school exams and so much more!
As famous as it is, everything online faces some type of error sooner or later, and the big tech giant is no exception. Google Form also faces some of these errors and in this article, we will tell you how to manage and fix them!
Method 1: Refresh the page
If you can’t seem to open a page, or you’re facing an internal error, like 502, the first and foremost thing you should do is simply refresh the page. As simple as this seems, this is one of the most useful tricks to get it working again. Sometimes the contents are not loaded properly and they just need a slight push to get started again. You can achieve this by either clicking the Reload button on the top left or by pressing the F5 key.
Method 2: Recheck the URL
The second thing you should do after trying to refresh is to make sure that the URL is correct. Make sure that the URL is in the correct format. The following picture is an example of the correct format of the URL
Try going to “https://docs.google.com/forms” if that works that mostly means that your specific form has a problem, but just to be sure, try all the methods mentioned here first. If none of them work you should definitely approach Google support.
If the URL is correct, you can try and run it in another browser. Different browsers deal with the same websites very differently and sometimes a link can cause an error in one browser and run perfectly fine on another. The preferred browser is Chrome, as it is made by Google.
Method 4: Clear browser cache
Sometimes your browser cache and cookies become a problem in loading the contents of certain websites. This can be caused by corrupted or outdated data. One of the easiest fixes is to just clear out the cache, cookies & temporary files associated with your browser.
You can do this by following some basic steps.
- Click on the menu button on the top right, the one with the three dots vertically placed.
- Hover the cursor on ‘More Tools’ from the drop-down
- Click on ‘Clear Browsing Data’
- Select the ‘All time’ option from the dropbox ‘Time range’
- Select clear data
- Try the URL again and it should be working!
Method 5: Run Antivirus
One of the less common reasons for this problem is that there is malware or a virus that is trying to access the links from your system. In this case, either Google sends you a threat warning or you get an internal error.
Just to be on the safe side, it is strongly suggested that you scan your system for potential antivirus using any of the latest Antivirus software.
Method 6: Restart System
The last resort in order to fix this error is to restart your system. This method helps in clearing out the temporary files or even in some cases the virus that is sitting and running in your system’s RAM. This method is very useful and also works a lot of times in fixing the error. After the system starts again, you can go to the URL and hopefully find it working!